Retail
A store that took 7 seconds to load — until it didn't
Challenge
The existing store ran on an outdated template platform: pages took up to 7 seconds to load on mobile, and checkout was losing customers at the payment step. The owners had traffic, but not the sales that traffic should have produced.
Solution
We ran a technical audit and replaced the template platform with a custom build. Checkout was rebuilt from six steps down to three, image and script loading was optimised, and infrastructure moved to AWS with CDN-level caching.
What We Built
- Custom platform replacing the template solution
- Three-step checkout
- Image and load-speed optimisation
- AWS infrastructure with CDN caching
Load time
3.1× faster
Conversion
+28%
Checkout drop-off
-34%
"We can finally see where customers were disappearing — and there are a lot fewer of them now."